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Jera Guardian: The Total Package

How much time do you spend troubleshooting computer problems? How much money do you spend on fixing those problems? Have you lost files, had data destroyed by viruses, or had to assist your employees with their own computer productivity issues?

Jera Technology knows that for many businesses, time lost on "managing" your computer technology translates into reduced productivity and lost dollars.

Here is our solution - Jera Guardian™. More than an incredible piece of technology, more than a standard service offer; it is an outstanding package of unequaled service benefits.

We have established a managed approach to information technology, resource protection, utilization and cost containment.

Jera Guardian™ was developed to meet the challenge of originating an effective end user information system strategy that enables businesses to accomplish their objectives and employees to achieve job requirements and organizational objectives without the additional cost and burden of an internal IT department.

Jera Guardian™ is now our standard service program. This is an advanced service that provides IT solutions for the most complex office environment.

"How is this done?", you may be asking yourself. It's done via remote technology. So your service is not only comprehensive, it is virtually instant. If there is trouble, we restore your users to productivity in minutes, not hours or days. We sustain your entire computing infrastructure for your business. This includes PCs, laptops, printers and networks.

Included in your Jera Guardian™ is a suite of services and technology that assures a more dependable environment and rapid recuperation from failures. Your technology is supported and monitored consistently.


Also available with Jera Guardian™ is:
  • Disaster Recovery
  • Innovative Security
  • Help Desk support from a specialist who takes ownership for getting answers to your questions
  • Automatic software bug fixes (on supported software only)
  • Prompt repair or replacement of problem hardware, resulting in increased productivity for your business
  • Superior protection for your data, including anti-virus software that is updated regularly, as well as nightly on-line back-ups of your data, application and system files
  • Shared Internet Access
  • Virtual Private Networking (VPN) - for secure remote connections
  • Firewall - for protection from outside invasion
  • File/Print Sharing
  • Network Monitoring
Included With Jera Guardian™ is...
Most importantly a devoted team of Jera Technology Specialists working diligently behind the scenes protecting your investment and assuring your technology is up and running smoothly.
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